Energade is South Africa's go-to sports drink, engineered to hydrate, replenish, and restore your body during intense activity. Powered by fast-acting carbohydrates and vital electrolytes like sodium and potassium, it fights off dehydration so you can perform at your peak.

Nutrition Information

Servings per package: 1
Serving size: 500ml

Product declaration statement:

Unopened and Opened: Store in a cool, dry place. 

Refrigerate after opening, and consume within 3 days.

Shipping Policy

Last updated: 27 July 2026

Overview

At Unorthodox Beverages, we are committed to delivering your products safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, packed, or dispatched on weekends or public holidays.

During periods of high demand, promotions, or product launches, processing times may be slightly longer. If there are significant delays, we will make reasonable efforts to notify you.

Shipping Locations

We currently ship orders within Australia only.

We may expand our shipping locations in the future. Any available shipping destinations will be displayed during checkout.

Delivery Times

Estimated delivery times depend on your location and the shipping provider used.

Typical delivery timeframes are:

- Victoria: 2–5 business days

- New South Wales, South Australia, Tasmania, ACT: 3–7 business days

- Queensland, Western Australia, Northern Territory: 5–10 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to:

- Courier delays.

- Public holidays.

- Extreme weather.

- Incorrect delivery information.

- Circumstances outside our reasonable control.

Shipping Costs

Shipping costs are calculated during checkout based on:

- Delivery location.

- Order size and weight.

- Shipping method selected.

Any applicable shipping charges will be displayed before completing your purchase.

From time to time, we may offer free shipping promotions subject to specific terms and conditions.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

Please allow up to 48 hours for tracking information to become active after dispatch.

Delivery Information

Customers are responsible for providing accurate delivery details at checkout.

If incorrect information is provided and the order cannot be delivered, additional delivery charges may apply.

Where possible, please ensure someone is available to receive the delivery or provide a safe delivery location.

Unorthodox Beverages is not responsible for stolen, lost, or damaged packages caused after delivery has been completed to the address provided.

Damaged or Incorrect Deliveries

Please inspect your order as soon as it arrives.

If your order arrives:

- Damaged.

- Defective.

- Missing products.

- Containing incorrect items.

Please contact us within 7 days of delivery at:

Email: josh@holypotion.com.au

Please include:

- Your order number.

- A description of the issue.

- Photos of the damaged or incorrect products and packaging.

We will assess the issue and, where appropriate, provide a replacement, refund, or other suitable resolution.

Beverage Storage After Delivery

Our products are packaged to remain safe during normal transport conditions.

Once your order has been delivered, you are responsible for storing products according to the instructions provided on the packaging.

We are not responsible for product quality issues caused by improper storage, exposure to unsuitable conditions, or handling after delivery.

Delayed or Lost Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

Email: josh@holypotion.com.au

We will work with the delivery provider to investigate and assist with locating your order.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies your rights under the Australian Consumer Law.

If products are damaged, defective, unsafe or do not meet consumer guarantees under Australian law, you may be entitled to a replacement, refund, or other remedy.

Contact Us

For any shipping questions, please contact:

Unorthodox Beverages
Email: josh@holypotion.com.au

Returns & Refunds Policy

Returns

Due to the nature of our products, we do not accept returns or offer refunds for change of mind, personal preference, or products that have been opened or consumed.

We only accept return and refund requests where:

- The product arrives damaged or defective.

- The wrong product was supplied.

- The product is significantly different from what was ordered.

To request a return or refund, please contact us within 7 days of receiving your order at josh@holypotion.com.au. Please include:

- Your order number.

- A description of the issue.

- Clear photographs of the damaged, defective, or incorrect product.

- We may request additional information to assess your claim or request the return of  the product at your cost.

Damaged, Defective, or Incorrect Products

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can investigate and resolve the issue.

If your claim is approved, we may, at our discretion:

- Replace the product.

- Provide a full refund.

- Provide a partial refund where appropriate.

In some cases, we may require the product to be returned before a refund or replacement is issued. If a return is required, we will provide shipping instructions and this may be at your cost.

Non-Returnable Items

The following items cannot be returned or refunded:

- Products purchased by mistake.

- Products that have been opened, consumed, or used.

 - Products where the customer simply does not like the taste, flavour, appearance, or other subjective characteristics.

- Sale, clearance, or promotional items.

- Gift cards.

Refunds

Once we have reviewed your claim, we will notify you of the outcome.

If a refund is approved, it will be processed to your original payment method within 10 business days. Processing times may vary depending on your financial institution.

If more than 15 business days have passed since your refund was approved and you have not received the funds, please contact us at josh@holypotion.com.au.

Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. If a product has a major fault or does not meet consumer guarantees under Australian law, you may be entitled to a repair, replacement, or refund.